Very happy with our purchase!!!!
If things go well with the framing process, it is a pleasurable experience. If there is an issue with the quality of the framing, extremely poor service. The owner has not contacted me after two email attempts to reach him over a two week period. An email contact page is provided on the Park West website; however, I have received no reply. I have spoken the three different call center associates (one was a supervisor) since 11/30 and no replacement for my poorly framed art. I hope this gets resolved soon as I only want what was paid for
Thank You Mike & Park West.
I have been a Park West collector for more than 20 years, having purchased 90+ paintings. The auctions are always fun, and the prices are very good. Recently, I needed to make a change to a purchase from a cruise. PWG personnel were outstanding in their support and the results were phenomenal. My 20 paintings from this cruise were beautifully framed, vibrant colors, and have greatly enhanced my collection. Hope to have many more years of collecting and interacting with Park West.
The Client Services Representative, Kerri Connelly, was most helpful in communicating with me about my art purchase and delivery. She was extremely professional and reassured me that all was well with my purchase. It arrived today perfectly packed for shipping, and was in superior museum quality condition and framing. Kerri is a great representative for Park West and I hope to purchase from them again based on her outstanding client service.
I was on a cruise to Jamaica earlier this year, on a Royal Caribbean ship and even though I got there late because I missed the ships departure, and had to then fly to Cozumel to get to where the ship was docked. Once settled in I I did have the joyous opportunity to bid on some amazing artwork. My stateroom was very near the art being displayed, and I am also an artist and I have a mom and pop art studio in San Antonio TX. I was astounded when I bid eight hundred on a lithograph by Tarkay. He had been an Israeli artist who had left us in 2012. He was known for his colorful paintings of ladies with big hats and bright outfits relaxing in chairs with tables next to the chairs and big bouquets of flowers arranged on the tables. I had also bid eight hundred on another painting done by a little known artist. The worker said I could get a line of credit and pay the balance off over a year and I put in my application but I heard nothing more. I called Park West gallery a few weeks after arriving home and they said it was too soon to call. After about August, I finally found out I would not get any of the two items. The man who helped me was Rodney and he asked me to patiently wait for another painting of comparable value. I accepted the lithograph he offered and it came in the mail today 11-9-17. I have taken the art into a frame shop for a basic frame and it will be hanging on my wall in a few weeks. Thank you Park West, I was very happy I waited and the whole experience turned out to be bitter sweet.Ill be coming on another cruise in 2018 and I hope to have an opportunity to acquire more artwork at that time.
Our latest experience with Park West Gallery was extremely satisfying. We have purchased many pieces from Park West in the past. This time, we wanted something for above our mantle. We ordered a Csaba Markus, and I must say, it is absolutely stunning! The embellishment is just as we had asked for, (certain colors). The framing is beautiful and compliments the picture as well. We were very surprised when it arrived approximately 3-4 weeks before we expected it. A real plus!!!! Our sales consultant, (Mike), was extremely helpful with the decision making. The sale price on the piece that we got was a very good price.
Park West Gallery is a US Art Gallery based in Southfield, Michigan. Park West Gallery is located at 29469 Northwestern Hwy, Southfield, MI 48034, USA.
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