5
26111 Telegraph Rd, Southfield, MI 48034, USA
Southfield, Michigan 48034
+1 248-368-6130

From reserving to checking out! Easy! Clean, Friendly,Good Food, Very helpful staff they were pleased to serve me! BEST OF ALL BED BUG FREE! PTL

First things first: Sam, at the the front desk, is a complete a-hole. Upon arriving to check in 5 rooms Sam is on his phone, at the front desk, yucking it up with his girl on the phone. "Excuse me, can we check in?" Sam is still on his phone. He's like hold on, this is an important call. More important than a wedding party trying to purchase 5 rooms? Interesting, but i guess that's why it only rated at 2 stars. He refused to help, or even offer any service and never put his phone down, ave that's IF he wasn't outside smoking, making us wait FOR HIM TO FINISH HIS CIGARETTE!!! I informed everyone that this place wasn't worth our time or money as we were prepared to get rooms next door at the bigger hotel. Luckily, Sam the a-hole was replaced by Mike who was COMPLETELY DIFFERENT. Mike was attentive, on hand at all times and went above and beyond to make sure we were satisfied and comfortable. The front desk is the first thing you see at this hotel, so if you have people like a-hole Sam running the front, you can expect to lose more money/customer's in the future. No one spending money at an establishment should ever feel as if they don't matter, as that's exactly how a-hole Sam made the entire wedding party feel. Would i stay here again? Maybe, but only if Sam isn't making me wait on his terms to give him my money...

I do not recommend anyone stay at this Quality inn. The staff is rude and nasty. Nothing has been done to rectify the Problem. Manager and i had been emailing one another and i guess i wanted to be composated to much cause i have not heard from the manager in two days.

Friendly Customer service, free breakfast worth eating, "relatively" quiet. I enjoyed my stay here

Great place to stay. Spacious rooms full of amenities and good location. Very good breakfast

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Quality Inn — Lodging in Southfield

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Quality Inn

Lodging at 26111 Telegraph Rd, Southfield, MI 48034, USA. Here you will find detailed information about Quality Inn: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Michigan
Address:
26111 Telegraph Rd, Southfield, MI 48034, USA.
City:
Southfield
Postcode:
48034

About Quality Inn

Quality Inn is a US Lodging based in Southfield, Michigan. Quality Inn is located at 26111 Telegraph Rd, Southfield, MI 48034, USA.


Please contact with Quality Inn using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Quality Inn opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Quality Inn

  • Jasmine
    Added 2015.10.29
    From reserving to checking out! Easy! Clean, Friendly,Good Food, Very helpful staff they were pleased to serve me! BEST OF ALL BED BUG FREE! PTL
  • Michelle
    Added 2015.09.12
    First things first: Sam, at the the front desk, is a complete a-hole. Upon arriving to check in 5 rooms Sam is on his phone, at the front desk, yucking it up with his girl on the phone. "Excuse me, can we check in?" Sam is still on his phone. He's like hold on, this is an important call. More important than a wedding party trying to purchase 5 rooms? Interesting, but i guess that's why it only rated at 2 stars. He refused to help, or even offer any service and never put his phone down, ave that's IF he wasn't outside smoking, making us wait FOR HIM TO FINISH HIS CIGARETTE!!! I informed everyone that this place wasn't worth our time or money as we were prepared to get rooms next door at the bigger hotel. Luckily, Sam the a-hole was replaced by Mike who was COMPLETELY DIFFERENT. Mike was attentive, on hand at all times and went above and beyond to make sure we were satisfied and comfortable. The front desk is the first thing you see at this hotel, so if you have people like a-hole Sam running the front, you can expect to lose more money/customer's in the future. No one spending money at an establishment should ever feel as if they don't matter, as that's exactly how a-hole Sam made the entire wedding party feel. Would i stay here again? Maybe, but only if Sam isn't making me wait on his terms to give him my money...
  • Megan
    Added 2015.04.16
    I do not recommend anyone stay at this Quality inn. The staff is rude and nasty. Nothing has been done to rectify the Problem. Manager and i had been emailing one another and i guess i wanted to be composated to much cause i have not heard from the manager in two days.
  • Alexander
    Added 2014.08.22
    Friendly Customer service, free breakfast worth eating, "relatively" quiet. I enjoyed my stay here
  • Isabella
    Added 2014.05.19
    Great place to stay. Spacious rooms full of amenities and good location. Very good breakfast
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